https://DevOpsCloud.io -- Cloud Monk Losang Jinpa, Ph.D., MCSE/MCT, GitOps DevOps Engineer

When doing “JetBrains Share project on GitHub” from JetBrains PyCharm Professional it gets stuck on “Loading Account Information For”.

When encountering an issue with JetBrains PyCharm Professional getting stuck on “Loading Account Information For” during the “Share project on GitHub” process, you can try several steps to troubleshoot and potentially resolve the issue:

Ensure your internet connection is stable and robust enough to handle network requests. Sometimes, slow or intermittent connections can cause timeouts or long waits.

Ensure that you are running the latest version of PyCharm. Updates often include bug fixes and improvements that might resolve your issue:

• Go to **Help > Check for Updates** in PyCharm to see if there is a new version available.
• Install any available updates and restart PyCharm.

Check if the GitHub integration is properly set up in PyCharm:

• Go to **File > Settings** (or **PyCharm > Preferences** on macOS).
• Navigate to **Version Control > GitHub**.
• Ensure your GitHub account is listed there. If not, try adding it again.
• Click on the “+” icon to add a new account if your account isn’t listed. You may need to authenticate via a web browser.

Sometimes the token or session used by PyCharm to authenticate with GitHub might expire or become corrupted:

• In the GitHub settings (as mentioned above), remove your existing account.
• Add it again to re-authenticate.
• This step often involves generating a new token or going through OAuth in your web browser.

PyCharm logs can provide more insight into what might be going wrong:

• Go to **Help > Show Log in Explorer/Finder** to open the directory containing the log files.
• Look for error messages related to GitHub or network operations.

If you typically use a password to log in and you have two-factor authentication enabled on GitHub, you might need to use a personal access token (PAT) instead:

• Generate a PAT from your GitHub account under **Settings > Developer settings > Personal access tokens**.
• Use this token as your password when setting up the GitHub connection in PyCharm.

Check if a firewall or proxy is blocking PyCharm's access to GitHub:

• Ensure that PyCharm and any of its executables are allowed through your firewall.
• Configure proxy settings in PyCharm under **File > Settings > System Settings > HTTP Proxy** if you are behind a proxy.

Simple but sometimes effective, restarting PyCharm can clear up any temporary glitches that might be causing the problem.

If none of the above steps work, consider reaching out to JetBrains support or checking their forums and community pages for similar issues and potential solutions.

Trying these steps should help you diagnose and potentially fix the problem with PyCharm getting stuck when trying to share a project on GitHub.