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What are Salesforce's top 10 products. MUST include a SPECIFIC URL link to the Salesforce documentation and GitHub URL. Put a section heading for each paragraph. You MUST put double square brackets around each computer buzzword or jargon or technical words. Answer in MediaWiki syntax.
Salesforce is renowned for its extensive range of products designed to enhance customer relationship management, sales, marketing, and more for businesses of various sizes. Based on the information from Webkul【13†source】, DemandBlue【14†source】, and Martech Zone【15†source】, here are Salesforce's top products and their main functionalities:
- Salesforce Sales Cloud
This is Salesforce's flagship CRM software, aiding sales teams in managing customer relationships, boosting productivity, and closing more deals.
- Salesforce Service Cloud
A customer service platform designed to provide faster and more efficient customer service with features like case management and live chat.
- Salesforce Revenue Cloud
Focuses on optimizing the revenue lifecycle through CPQ, billing, and subscription management, accelerating revenue growth and streamlining processes.
- Salesforce Marketing Cloud
A comprehensive marketing automation platform for email marketing, lead management, and social media integration to automate marketing tasks and campaigns.
- Pardot (Marketing Cloud Account Engagement)
A part of the Marketing Cloud, Pardot specializes in B2B marketing automation, managing leads, and personalizing marketing campaigns.
- Salesforce Experience Cloud
Previously known as Community Cloud, this platform builds online communities for customers, partners, and employees, fostering collaboration and engagement.
- Salesforce Commerce Cloud
Provides tools for building and managing online stores, including order management and payment processing, to deliver seamless e-commerce experiences.
- Einstein Analytics
Salesforce's AI-driven analytics platform offering data-driven insights through dashboards, reports, and predictive capabilities.
- Salesforce Field Service Lightning (FSL)
Enhances field service operations with features for scheduling, dispatching, and real-time tracking to optimize mobile workforce management.
- AppExchange
A marketplace for pre-built apps and integrations that extend Salesforce's capabilities, tailored for various industries and needs.
Additionally, Martech Zone highlights other noteworthy products like Vlocity for industry-specific solutions, Einstein for AI features, myTrailhead for customized learning, Quip for collaboration, Shield for enhanced security and compliance, Work.com for workplace safety, Net Zero Cloud for carbon accounting, and NFT Cloud for managing non-fungible tokens【15†source】.
These products collectively provide a robust ecosystem for managing and enhancing all aspects of business operations, from sales and customer service to marketing and commerce. For more detailed information on these products and how they can benefit your business, visiting the Salesforce official documentation and exploring each product's specific features and capabilities is recommended.
- Snippet from Wikipedia: Salesforce
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Founded by former Oracle executive Marc Benioff in February 1999, Salesforce grew quickly, making its IPO in 2004. As of September 2022, Salesforce is the 61st largest company in the world by market cap with a value of nearly US$153 billion. It became the world's largest enterprise software firm in 2022. Salesforce ranked 491st on the 2023 edition of the Fortune 500, making $31,352 million in revenues. Since 2020, Salesforce has also been a component of the Dow Jones Industrial Average.
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